Visual Rehabilitation

Visual Rehabilitation – Helping You Stay Independent

Losing your sight can feel overwhelming — but you’re not alone. Visual Rehabilitation Officers (VROs) are here to help you stay independent, regain confidence, and keep doing the things that matter to you.

From everyday tasks like making a cup of tea using a liquid level indicator, to learning how to use a magnifier more effectively — VROs provide practical, tailored support to suit your needs.

They can also help you get out and about again, safely and confidently. Through mobility training, you can learn how to use a long cane, navigate steps, cross roads, or even catch a bus.

How to Get Help

The easiest way is to contact your local social services (details below), who can refer you to a VRO. Or you can call Sight Cymru on 01495 763650 and we’ll guide you through the process.

You can also ask a friend or family member to contact us on your behalf.

Local Social Services Contacts

  • Blaenau Gwent – 01495 315700 | Website

  • Caerphilly – 0808 100 2500 | Website

  • Monmouthshire – 01873 735900 | Website

  • Newport – 01633 656656 | Website

  • Torfaen – 01495 762200 | Website

  • Cardiff – 029 2053 6444 | Website

What to Expect

If you’ve been certified as Severely Sight Impaired or Sight Impaired, social services may contact you directly. A VRO will visit to assess your needs, offer the right tools, training or refer you to other specialists if needed.

Support is personalised — and we’ll work with you for as long as you need it.